Hotel Booking & Housekeeping Platform

Front desk reservations, guest folios, and live housekeeping — connected on TrackPOSSystem for hotels and resorts across branches.

Create bookings with a guided wizard, run check-in to check-out with folio charges and payments, and keep rooms ready with status boards, tasks, linen, and shift reports.

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TrackPOSSystem hotel dashboard — room availability calendar, occupancy and revenue — Product screenshots — click the image or a thumbnail; use the arrow buttons to see all 8 screens

Product screenshots — click the image or a thumbnail; use the arrow buttons to see all 8 screens

Built For

Every team that runs your property

Front desk, housekeeping, duty managers, and accounts — role-based access with branch-wise visibility.

Front Desk

Reservations, wizard bookings & guest folios

Housekeeping

Room board, tasks & inspection queue

Duty Manager

SLA alerts, arrivals & departures

Accounts

Folio adjustments, closure & receivables

Feature-wise comparison Why TrackPOS beats typical hotel PMS apps View full comparison

Platform modules

Booking & housekeeping in one PMS

Reservations and room operations stay in sync — check-in and check-out can trigger housekeeping tasks and room status updates automatically.

Booking

Reservations & booking wizard

6-step wizard: customer, dates, rooms, occupancy, review & payment
Standard form or wizard — branch, room search & availability
Filter by date range, status & booking type (upcoming/current/past)
Print, PDF, email & SMS from booking list

Booking

Guest lifecycle

Status flow: Request → Booked → Checked In → Checked Out
Check-in with actual timestamp; check-out releases room availability
Cancel, no-show, early check-in & late checkout charges
Housekeeping hooks on check-in / check-out when enabled

Booking

Folio & payments

Post charges, adjustments & payments to guest folio
Print folio; close folio after balance validation
Payment & refund history with receipt print/PDF
Optional Razorpay folio payment gateway

Booking

Revenue & analytics reports

Occupancy, ADR & RevPAR
Arrival, departure, in-house & no-show slices
Pickup & pace, cancellation trends, room-type performance
Folio receivables, tax & channel/source performance

Rates

Rate plans & yield

Rate plans with meal inclusion, refund & stay rules
Seasonal pricing by weekday / weekend & room type
Rate calendar overrides & stop-sell by date (Business)
Restrictions (CTA/CTD/LOS) & occupancy yield pricing (Business)

Housekeeping

Dashboard & room status board

KPIs: vacant dirty, occupied clean, checkout due, overdue tasks
Live room board with type, booking availability & assignment
Statuses: vacant clean/dirty, occupied, inspected, DND, out of service
Priority, staff assignment & audit-logged status updates

Housekeeping

Tasks & inspection

Tasks, My Tasks & Inspection Queue views
Lifecycle: pending → assigned → in progress → completed → inspected
Complete with consumption lines & supervisor reopen
SLA due dates & staff productivity reporting

Housekeeping

Inventory, linen & issue slips

Quick issue to staff, floor or room (HKI references)
Returns, wastage & manual stock adjustments
Linen laundry send, receive & damage write-off
Link slips to tasks and rooms for traceability

Housekeeping

Automation & shift reports

Auto checkout-clean task; vacant dirty on checkout
Occupied clean on check-in; stayover task rules
Turnaround, amenity use, wastage & low-stock snapshots
Export CSV; configurable SLA & priority defaults

How teams work

Recommended daily workflows

Journey-map flows — follow the path from booking to housekeeping close-out.

Reservations

Front desk workflow

From reservation to folio closure with accurate room and guest data.

1
Create booking

Wizard: branch, room type, dates & occupancy.
2
Confirm

Mark booked; collect advance or full payment.
3
Check in

Guest arrival with actual check-in time.
4
Folio charges

Post in-stay charges, payments & extras.
5
Check out

Release room; review balance & close folio.
6
Reports

Occupancy, ADR, arrivals & departures.

Housekeeping

Housekeeping shift

Keep rooms sellable with live status, tasks, and inventory control.

1
Dashboard

Clear alerts, overdue tasks & low stock.
2
Room board

Live room status by branch on the board.
3
Assign tasks

Dirty rooms, stayovers & special requests.
4
Complete

Staff: start → done with notes & consumption.
5
Inspect

Supervisor queue; reopen if quality fails.
6
Shift report

Turnaround, linen, stock & exceptions.

Data security & compliance

Enterprise-grade controls on every plan

Unlike many local desktop POS products, TrackPOSSystem is a cloud SaaS platform with tenant isolation, audit logs, role permissions, and GST-ready compliance — shared across jewellery, restaurant, hotel & retail modules.

Security & privacy details

Multi-tenant isolation — separate business data, branch-level visibility
Audit trails — discounts, stock, voids, reprints & transfers logged
Role-based access — approval workflows for sensitive operations
Secure cloud access — TLS, backup, controlled support & subscription enforcement
GST compliance — invoices, GSTR reports & exportable accounts data
Scalable architecture — API-ready design for integrations & growth

Hotel plans

Choose a plan for your property size

Modern cloud PMS for hotels — bookings, housekeeping, folio billing, GST reports, and multi-property operations.

Starter

Starter Plan

Best for boutique hotels, guest houses, and homestays.

₹1,499 / month

₹14,999 / year Save 17%

Features included

GST billing
Room booking, check-in & check-out
Housekeeping status board
Guest folio billing
Invoice print
Up to 1,000 invoices
Rate plans, packages & add-on services
Seasonal pricing
Occupancy & revenue summary reports
Up to 250 room/service packages
Customer outstanding
Daily sales & ledger reports
Real-time occupancy visibility
Role-based permissions + audit logs
1 user
1 property / branch
Desktop web + mobile app
WhatsApp support + basic onboarding

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Business

Business Plan

Best for multi-property hotels, resorts, and growing chains.

₹2,499 / month

₹24,999 / year Save 17%

Everything in Starter PLUS

Multi-property inventory (up to 2 branches)
Inter-property stock transfer
Rate calendar (per-date overrides)
Rate restrictions (CTA, CTD, stop sell, LOS)
Yield pricing (occupancy-based)
Advanced reporting (pickup & pace, cancellation/no-show, room-type & channel/source)
Up to 2 users
1 mobile device
Up to 5,000 invoices
Unlimited room/service packages

Choose Business

Recommended add-ons

Add-on	Suggested price
Extra Branch	₹999/month
Extra User	₹199/month
Extra Mobile Device	₹49/month
Invoice Overage Pack (1,000 invoices)	₹99/month
WhatsApp Automation	Usage-based
SMS Integration	Usage-based
Custom Reports	₹5,000+
Data Migration	₹3,000–₹20,000
Onsite Training	₹5,000/day

Add-ons depend on your setup and integration requirements.

All plan prices exclude GST. Cloud sync & mobile app access included.

Listed plan prices may be revised year on year when required, with prior notice to existing customers before any change takes effect.

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Standard booking form (branch, dates, rooms)	✅	✅	⚠️	✅	❌
6-step booking wizard	✅	❌	❌	⚠️	❌
Room search by availability	✅	✅	⚠️	✅	❌
Occupancy table (adults / children / pricing)	✅	⚠️	❌	✅	❌
Multi payment types on booking	✅	✅	⚠️	✅	✅
Auto folio create (configurable)	✅	⚠️	❌	✅	❌
Booking reference / invoice code	✅	✅	⚠️	✅	⚠️

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Booking list with filters (date, status, type)	✅	✅	⚠️	✅	❌
Customer quick search	✅	⚠️	⚠️	✅	⚠️
Columns: check-in/out, balance, status	✅	✅	⚠️	✅	❌
Print / PDF / email / SMS from list	✅	⚠️	⚠️	✅	⚠️
Edit booking	✅	✅	⚠️	✅	❌
Upcoming / current / past booking views	✅	⚠️	⚠️	✅	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Status: Request → Booked → Checked In → Checked Out	✅	⚠️	❌	✅	❌
Cancel booking (with timestamp)	✅	✅	⚠️	✅	❌
Check-in with actual datetime	✅	✅	❌	✅	❌
Check-out (releases room availability)	✅	✅	❌	✅	❌
No-show (flag + cancel + optional charge)	✅	⚠️	⚠️	✅	❌
Early check-in charge + folio post	✅	❌	❌	⚠️	❌
Late checkout charge + folio post	✅	❌	❌	⚠️	❌
Housekeeping trigger on check-in/out (if enabled)	✅	❌	❌	✅	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
View & print folio	✅	✅	❌	✅	⚠️
Post folio charge	✅	⚠️	❌	✅	❌
Post folio adjustment	✅	❌	❌	✅	❌
Post folio payment	✅	✅	❌	✅	✅
Close folio (balance validation)	✅	⚠️	❌	✅	❌
Folio Razorpay init / confirm	✅	❌	❌	⚠️	⚠️
Restaurant / in-stay charges to folio	✅	❌	❌	⚠️	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Add payment against booking	✅	✅	⚠️	✅	✅
Refund against booking	✅	⚠️	⚠️	✅	⚠️
Payment history view	✅	⚠️	⚠️	✅	⚠️
Payment print / PDF receipt	✅	✅	❌	✅	✅
Delete payment (controlled)	✅	⚠️	❌	⚠️	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Booking summary	✅	⚠️	⚠️	✅	❌
Occupancy / ADR / RevPAR	✅	❌	⚠️	✅	❌
Arrival / departure / in-house	✅	⚠️	⚠️	✅	❌
Pickup & pace	✅	❌	✅	✅	❌
Cancellation & no-show trend	✅	❌	⚠️	✅	❌
Room type performance	✅	⚠️	⚠️	✅	❌
Folio receivables	✅	⚠️	❌	✅	⚠️
Tax summary (GST)	✅	⚠️	❌	✅	✅
Payment summary	✅	⚠️	⚠️	✅	⚠️
Channel / source performance	✅	❌	✅	✅	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
Create / edit / view / delete booking	✅	⚠️	⚠️	✅	❌
Cancel booking permission	✅	⚠️	⚠️	✅	❌
Folio charge / adjustment / payment / close	✅	❌	❌	✅	❌
Per-report permissions (occupancy, tax, etc.)	✅	❌	❌	✅	❌
Branch-scoped visibility	✅	⚠️	⚠️	✅	❌

Feature	TrackPOS	Basic hotel PMS	OTA / channel-first	Enterprise chain PMS	Billing-only tool
OTA / channel sync	❌ Roadmap	❌	✅	✅	❌
Channel / source performance reports	✅ Business	❌	✅	✅	❌
Restaurant module → guest folio	✅	❌	❌	⚠️	❌
Multi-branch / multi-property (Business)	✅	❌	⚠️	✅	❌
Inter-property stock transfer (Business)	✅	❌	❌	✅	❌
Self-hosted deployment option	✅	❌	❌	⚠️	❌
Shared ERP with retail / restaurant	✅	❌	❌	❌	❌

Factor	TrackPOS Starter	TrackPOS Business	Basic hotel PMS	OTA / channel-first
Annual (ex GST)	₹14,999	₹24,999	₹8k – ₹18k	₹12k – ₹36k
Monthly (ex GST)	₹1,499	₹2,499	—	—
Users	1	2	Varies	Varies
Branches / properties	1	Up to 2	⚠️	✅
Invoice soft cap	1,000	5,000	Varies	—
Room / service packages	Up to 250	Unlimited	Varies	—
Multi-property inventory	❌	✅	⚠️	✅
Inter-property stock transfer	❌	✅	❌	❌
Advanced hotel reports	❌	✅	⚠️	✅
OTA channel sync	Roadmap	Roadmap	❌	✅

See hotel booking & housekeeping in action

Cloud PMS for Indian hotels — multi-branch, role-based permissions, GST-ready billing. Free 14-day trial.

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Hotel Booking & Housekeeping Platform

Built For

Every team that runs your property

Platform modules

Booking & housekeeping in one PMS

Reservations & booking wizard

Guest lifecycle

Folio & payments

Revenue & analytics reports

Rate plans & yield

Dashboard & room status board

Tasks & inspection

Inventory, linen & issue slips

Automation & shift reports

How teams work

Recommended daily workflows

Create booking

Confirm

Check in

Folio charges

Check out

Reports

Dashboard

Room board

Assign tasks

Complete

Inspect

Shift report

Data security & compliance

Enterprise-grade controls on every plan

Hotel plans

Choose a plan for your property size

Starter Plan

Features included

Business Plan

Everything in Starter PLUS

Recommended add-ons

Booking creation

Booking list & operations

Booking lifecycle

Folio management

Payments & refunds

Booking reports & analytics

Permissions & access control

Integrations & platform

Commercial (TrackPOS plans)

See hotel booking & housekeeping in action